Telephone Systems

Mitel 5220 IP Phone

Designed for the enterprise power-user, the new Mitel® 5220 IP Phone (Dual Mode) provides robust features and functionality needed for today’s progressive enterprise professional. The 5220 IP Phone is dual port with a multi-line display and provides users fast and easy access to the features and applications enabled by Mitel Integrated Communications Platforms. The 5220 IP Phone is designed for users within the enterprise that require an expanded range of programmable features. It is an ideal phone for teleworkers and ACD agents or supervisors.

Mitel 5220 IP Phone (Dual Mode) provides:

  • Support for SIP and MiNET protocols
  • Hands-free operation (Full Duplex speakerphone)
  • 14 programmable multi-function keys with dual color LED indicators (for speed dialing, broadcast groups, line appearances, feature access)
  • Eight function keys: Hold, Superkey for feature access, Message, Speaker, Microphone, Transfer / Conference, Shift, Redial, Cancel
  • Two-line, 20-character backlit display
  • Three context sensitive softkeys for feature-set customization
  • Support for Programmable Key Modules (PKMs), IP Conference Units and Line Interface Modules
  • Dedicated headset jack
  • Speed calling
  • Setting up conference calls
  • Direct Page Send / Receive
  • Off Hook Voice Announce
  • Automatic Call Distribution (ACD) agent and supervisor support
  • Customizable center panel
  • Wall mountable
  • Expansion modules
  • Browser based desktop configuration tool
  • Web browser desktop configuration tool

Mitel IP Programmable Key Modules

An optional Mitel® IP Interface Module (Mitel Programmable Key Module (PKM) 12-button or the Mitel Programmable Key Module (PKM) 48-button) extends the capability of the Mitel 5220 IP Phone with additional buttons and LED indicators. These 12, 48 or 96 additional personal keys can be programmed as feature keys, speedcall keys, direct station select keys, or line appearance keys.

Audio conferencing

The 5220 IP Phone also provides support for the Mitel industry-leading Mitel 5310 IP Conference Unit. By directly plugging into the headset jack users can enjoy high-quality full display audio conferencing in offices and meeting rooms.