Frequently Asked Questions

  • What are your hours?
    • Fulton Communications' facility is open Monday through Friday 8 AM to 5 PM EST. We are available for emergency services 24 hours 7 days a week.
  • What are your service response policies?
    • Our Service policy is simple; we are here to serve the clients 24 hours 7 days a week. Our Service department is available to create work orders and dispatch technicians. Remote programming is performed within 24 hours, while on-site visits are scheduled and completed within 2 business days. Additional work or moves are completed upon the client's schedule. Once our service work is completed each client is then called back for a satisfaction report.
  • Do you offer leasing?
    • Fulton Communications offers several leasing options including Fair Market Value, Dollar Buy Out, and 10% Buy Out. Leasing terms are flexible and allow our clients to take ownership with very little cost or risk.
  • Will you place my orders with a service carrier of my choice?
    • Fulton Communications has created liaison relationships with many of the Local, and Long distance service providers. We will act as a consultant on your behalf for placing orders and making recommendations.
  • What are the benefits of doing business with a dealership?
    • Fulton Communications is a dealership. We have vendor relationships with over 5 different equipment manufacturers; therefore when you meet with our design teams they will be able to customize and design a system that best fits your business needs. We never want our clients to feel that they fit a system feature; we want the features to benefit the end user. We are always seeking new technology for future system generations, and being the type of business we are, a dealership, we can do just that.
  • What is convergence?
    • This is a communications method that allows for businesses to merge their voice communications as an application with the business' LAN/WAN processes; such as being able to perform a screen pop on all incoming calls, Web and video conferencing, inter-office communications between sites as well as others. Please call us to determine how we can increase your profit and provide you with a competitive edge.
  • Do you offer any discounts?
    • We offer discounts to religious and most non-profit organizations.